Staff ratings
Members choose a registered staff member, submit a 1–5 rating, and optionally explain what happened.
- Searchable staff picker
- Review history
- Weighted scores
Discord staff operations
Know how your staff team is actually performing.
Run ratings, support tickets, applications, shifts, and staff reviews from one Discord-native system—with controls that protect the score from spam and manipulation.
Configure it from Discord or the web dashboard. Existing panels return automatically after restarts.
Rating review
Example dataJMJordan M.Example staff profile · 18 approved reviews4.31
✓Member verifiedRater belongs to this serverPassed
✓Edit rules checkedOne quick correction, then a 24-hour cooldownPassed
!Pattern reviewRepeated extreme ratings are held for a managerProtected
✓Trusted score updatedWeighted score avoids misleading perfect averagesPublished
Every change is recordedManager review available
—connected servers
—ratings recorded
—average approved rating
Live bot totals
Last update —
One operational system
Built around the work staff teams do every day.
Each workflow has a clear owner, audit trail, and place in Discord. You can start with ratings and enable the rest when your server needs it.
Support tickets
Open, claim, and close private tickets with logs that keep the support team accountable.
- Persistent controls
- Claim ownership
- Close reasons and logs
Applications
Create structured forms, collect responses, and keep pending decisions in one review queue.
- Custom questions
- Pending queue
- Accept or deny
Staff activity
Track shifts, daily check-ins, warnings, recognition, and recurring team reports.
- Shift totals
- Check-in streaks
- Weekly reporting
Rating integrity
A five-star average should mean something.
Raw averages are easy to manipulate. Staff Rater controls edits, detects repeated extreme behavior, and separates held reviews from the public score.
See rating and moderation commands →Quick correction10 minutesA rater can fix an honest mistake once.
Further changes24-hour cooldownStops repeatedly changing one person’s score.
Extreme patternsManager reviewRepeated all-1 or all-5 behavior is held automatically.
Public scoreWeightedSmall samples do not appear as instantly perfect or terrible.
Web dashboard
Configure the server without memorizing commands.
The dashboard only lists servers you own where Staff Rater is installed. Search members, inspect their roles, connect channels, and filter performance data by date.
Open your dashboard
Trust and reliability
Clear rules, visible state, recoverable controls.
Rating panels, ticket controls, and check-in buttons are restored after bot restarts.
Ratings, applications, tickets, and settings stay separated by Discord server.
The dashboard verifies Discord access and signs every request sent to the bot.
Rotating logs record startup, restored panels, rating moderation, and unexpected failures.
Ready to set up your server?